General Questions

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Q: What services do you offer?
A: We offer a full range of automotive services, including mechanical repairs, diagnostics, routine maintenance (oil changes, brake service, etc.), as well as bodywork and frame repair services.

Q: Do you work on all types and models of vehicles?
A: Yes, we service all types and models, both domestic and foreign.

Q: Are estimates free?
A: Yes, we provide free estimates for mechanical repairs and bodywork.

Q: Do I need an appointment?
A: Appointments are preferred to ensure timely service, but we do accept walk-ins depending on availability.

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Mechanical Services

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Q: How long does a repair usually take?
A: It depends on the type of repair. Simple services like oil changes can take less than an hour, while major repairs may take several days. We’ll provide a time estimate after inspecting your vehicle.

Q: Can I drop off my vehicle after business hours?
A: Yes, we offer after-hours drop-off. Just let us know in advance and we’ll explain how it works.

Q: Do you offer a warranty on repairs?
A: Yes, we provide a warranty on our labor only (not on parts).

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Body Shop Services

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Q: Do you work with insurance companies?
A: No.

Q: Can you match the original paint color?
A: Absolutely. We use computerized color-matching technology to ensure a perfect match.

Q: Can you repair frame or chassis damage?
A: Yes, we have the equipment and expertise to handle frame straightening and structural repairs.

Q: How long does bodywork take?
A: Minor repairs may take a few days, while major collision repairs can take two weeks or more depending on parts availability.

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Billing & Payments

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Q: Do you offer financing or payment plans?
A: No.

Q: What forms of payment do you accept?
A: We accept cash and major credit/debit cards.

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